international order

[ Send Us Your Order By Email ]

1. Place your order
Please send us your order by email with the following information.
info@petiterobenoire.com

Name:
E-mail address:
Postcode:
Country:
Shipping address:
Phone number:
Item number or URL (Quantity):
Shipping: EMS or FedEx

2. Payment
Payments are accepted only through PayPal.
After sending your order,
you will receive a PayPal request for the total amount including 
shipping and taxes (when applicable).

3. Shipping
All orders are shipping by EMS or FedEx of your choice.
We ship within 5 business days, since we receive your payment.
The shipment tracking number will be sent you before our shipping by
email.

4. Cancellation
When order payments are not completed within 7days, your order are
automatically cancelled.

5. Returns
If your purchase is not quite what you are looking for, you’ve got 28
days from when you received your order to have your items sent back
to us for an exchange or refund. Please send us email with your
shipping tracking number.

We offer a money-back guarantee for any orders lost or damaged in
shipping.

Thank you.